Service scope
A service intervention starts with machine identification, a fault description and checking parts availability and timing.
What to send for pricing
- equipment brand, model and serial number
- fault description, photographs and error messages
- operating location and urgency
How we work together
- Preliminary diagnosis
- Proposed procedure and timing
- Repair, inspection and handover
Frequently asked questions
Do you service NEAPACK?
Our website lists support for NP 30, NP 500, NP 2000 and NP MODUS models.
Can I send a photograph of the fault?
Yes, photographs of the nameplate and damaged area speed up the preliminary assessment.